Michael Scott
Leading the Scranton branch since 2002, Michael has grown the team from 12 to 17 employees and achieved the branch's highest-ever client retention rate. He considers this office his family — and means it.
Ext. 100
Dwight Schrute
Top salesman and acting authority figure in Michael's absence. Dwight brings an uncompromising dedication to order, procedure, and beet-based nutrition to every working day.
Ext. 101The Scranton sales team serves over 1,200 active client accounts across Lackawanna, Luzerne, and Monroe counties. Every client has a named representative who knows their business by name.
Jim Halpert
Consistently one of the branch's highest performers, Jim has a reputation for finding creative solutions to client problems — and a gift for making even the most stubborn prospects smile.
Ext. 201
Phyllis Vance
A Scranton institution with over 20 years at Dunder Mifflin, Phyllis maintains some of the longest-standing client relationships in the branch — built on warmth, reliability, and impeccable follow-through.
Ext. 202
Stanley Hudson
A veteran of the paper industry with over two decades of experience, Stanley is the most productive sales rep in the office — particularly in the fifteen minutes before lunch.
Ext. 203
Andy Bernard
A Cornell alumnus who brings enthusiasm and a cappella-honed people skills to client relations. Andy is particularly adept at managing large account relationships and corporate procurement contacts.
Ext. 204
Ryan Howard
Ryan's background in business and his familiarity with emerging technologies make him a natural fit for clients looking to modernise their procurement processes through Dunder Mifflin Infinity.
Ext. 205The Scranton accounting department manages all invoicing, accounts receivable, payroll, and financial reporting for the branch — quietly and, in most cases, without drama.
Angela Martin
Exacting, organised, and not remotely interested in excuses, Angela runs the tightest accounting department in any Dunder Mifflin branch. She also chairs the Party Planning Committee, which she runs with the same efficiency.
Ext. 301
Oscar Martinez
Methodical and detail-oriented, Oscar is the branch's go-to resource for financial analysis, budget queries, and calmly explaining things that should not require explanation but sometimes do.
Ext. 302
Kevin Malone
Kevin brings a unique approach to numbers and a surprisingly deep knowledge of poker probability to his accounting work. His annual chili is a branch tradition that predates several current employees.
Ext. 303
Pam Beesly
The organisational backbone of the Scranton office, Pam manages scheduling, vendor relations, and office communications. She is typically the first person clients speak to and consistently the best first impression the branch makes.
Ext. 400
Kelly Kapoor
Kelly manages client satisfaction, product returns, and complaints with energy and conviction. She is also the undisputed authority on pop culture, online retail trends, and what is or is not appropriate to say in a professional setting.
Ext. 401
Toby Flenderson
Toby handles all HR matters for the Scranton branch, including employee relations, compliance, and policy interpretation. He reports directly to corporate HR in New York rather than to the branch manager, which is occasionally a point of discussion.
Ext. 500
Meredith Palmer
Meredith manages the branch's supplier relationships and vendor contracts. Her deep network of industry contacts has secured the branch several advantageous supply agreements and at least one free hockey ticket.
Ext. 601
Creed Bratton
Creed oversees quality assurance for incoming and outgoing product at the Scranton warehouse. He has been with the company longer than anyone can clearly recall and has a background that he describes as "varied."
Ext. 602
Darryl Philbin
Darryl runs the Scranton warehouse operation with a focus on safety, throughput, and staff morale. He has been instrumental in reducing picking errors and improving same-day dispatch rates over the past three years.
Ext. 700
Roy Anderson
Roy leads the warehouse floor team and coordinates inbound deliveries with outgoing dispatch. His practical approach to logistics and strong team relationships keep the warehouse running smoothly under pressure.
Ext. 701Hank Doyle
Hank manages building access, visitor check-in, and after-hours security for the 1725 Slough Avenue facility. He knows every employee by name and takes considerable pride in the safety record of the building.
Ext. 800Join the Scranton team
We hire for character as much as for experience. If you are looking for a role in paper sales, operations, or administration in the Scranton area, we would like to hear from you.